Call Us : 02 9332 2112


Purchasing for Main Menue (2)








Terms and Conditions of Sale and Policies

1.       Ordering

When ordering online you provide us with your name, address, email address, telephone number and credit card information, which allow us to process the transaction. After your order has been placed, you will receive an email confirming the purchase and delivery address. If no confirmation email is received by you, there may be a problem with your email address, or verifying the transaction.

  1. Contract

The processing of your payment and acknowledgment of the order does not constitute legal acceptance of your order. A contract between us is constituted when the goods reach the point of delivery to you.

  1. Pricing and Availability

At times, and despite our best efforts, an error may occur and goods may be either incorrectly priced or described. In which case, we will not be obliged to supply the item at the incorrect price or in accordance with the incorrect description. We reserve the right to correct any errors. We will either cancel your order and refund the price or inquire whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you, or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.

Not all goods are always available and while we try to keep as many items in stock, due to unforeseen circumstances we may run out of stock.

We reserve the right to update prices.

All goods are subject to availability. Where goods are out of stock or no longer available to us, we will refund you the price paid for those goods, or at our discretion, create a credit to you for that amount.

Please contact The Individual Wig or telephone (02) 9332 2112. Outside Australia: (612) 9332 2112. You will be informed by email of tracking number.

  1. Privacy

The Individual Wig respects your privacy and the right to have your privacy protected and secure. It is important to us. We do not share your information with other companies or advertisers. At times we may notify you of a special offer or promotion and you may become part of our Newsletter email service. If you do not wish to receive such notices, simply notify us of your request.

Any financial information is used to charge the user for products and services. If you provide your name, address, email address, telephone number and credit card information, we use this information to process your order.
Reputable third-party banking and distribution institutions handle credit card transactions and fulfil orders. Our online order system uses industry-standard internet encrypted security.

  1. Copyright

Content of The Individual Wig website is the copyright of The Individual Wig, or is used by us with permission from certain suppliers and sources. If you wish to use any image or text, or wish to link to our site, please contact us.


(c) 2016 The Individual Wig